Print message after scanning to email
Please, exist a way, how to disable print of messages after scanning to the e-mail? I've tried every item in the settings where you can set it to print after every email, on error and off, but every...
View ArticleDate and time setting
Hello support!I have question regarding Date and Time setting at WorkCentre3045B.After scanning to the USB Dongle, PDF document is created but with wrong Date/Timeexample >> img-28180611.pdf...
View ArticleMultiple pages
Can scan up to about 4 pages but anything larger does not scan. Keeps saying there is an error scanning. What can we do? We to scan multiple pages.
View ArticleScan Feed crookedly
Hello, We have some Xerox C405DN, 6515DN machines. Unfortunately, it is becoming more and more common for the devices to scan more and more crookedly due to the feed. The first is already 2 degrees...
View ArticleScan to Computer on a C235
The printer has an option 'Scan to Computer' but that is giving me a message that 'No destinations are available'. On the printer setting in the browser, when I click on 'Scan to Computer', I get a...
View ArticleMAC OS Sonoma Xerox 6515 won't show in scanner app
It works just fine through Ethernet, but when I have it connected via USB it won't doesn't show in the scan experience app or the NAPS2 app. I only connected it to Ethernet for troublehshooting...
View ArticleCan't Add, Edit or Delete Scan to Folder Workflows
I have a Xerox EC8056 with around 10 Scan to Folder (PDF) workflows, I recently noticed that all of the templates had a "+" plus sign on each name, before they were named First Last name but now they...
View ArticleScanning to e-mail no longer works "device could not transfer messages to the...
Hello,Our WorkCentre 6655i machine has suddently stopped being able to scan to e-mail. It was working fine with the settings we had (using an outlook.com e-mail address as the "from" email), but then...
View ArticleScan to Email set up
I am attempting to set up the scan to email function to scan directly to my work email. I requested the server info, but still getting network error code 016-790. below is what I used for my attempt....
View ArticleXerox Scanner Management Utility - No compatible Scanner Found at Network...
Hi,Ive got a B225 Multi function Printer on a Win7 *64 operating System.The printer works fine.However I have not been able to add the scanner using the Xerox Scanner Management Utility. I enter the IP...
View ArticleRaster Out put Scanner / LSU Error
Hi My machine is not printing while give this" Raster ouput Scanner is not Responding and printing is unavailable" when i restart the machine than the printer works but after some prints the error...
View ArticleCannot send or receive faxes
Hello, I have a Versalink C415 (not available in the pull down) and I cannot send or receive faxes. I followed the instructions here:...
View ArticleCannot Scan to email with gmail account
Hello,I have tried to setup scanning to email using a gmail account as the SMTP. I created an APP password and followed the instructions here: https://www.support.xerox.com/en-us/article/en/2138921...
View ArticleXerox Print and Scan Experience
Nothing shows in the Xerox Print and Scan Experience window on a fully updated and brand new machine. I am able to print ok and scan via the Windows 11 scan tool. Any ideas?
View Articlesoftware for xerox YWC-1
Hello,I'm looking for software for XEROX YWC-1 Xerox 510 Wide scanner. Are you able to help me to find it or find the name of this software? My OS is Windows 2000Best regardsMarta
View Articlepdf content after scan
Hi I have documents with normal text and signature/names at the bottom. I'm wondering if it is possible to have my scanned document immediately stored as a pdf with several images (a separate image for...
View ArticleShortcut - scan to network folder fail
Hello,I try to set up scan to PC but I just fail.on the pc I have a new folder and i have shared it to everyone and read\write.I use this:Username and password is to the local pc account
View ArticleBlue line on output of scans only in document feeder
when I run a document through the document feeder to scan multipage documents I get a bright cerulean blue line down the left side of the pdf at about the one inch margin. I've tried cleaning the...
View Articlefuser jammer making double side copies only
My xerox is workcentre EC7865 ColorWhen I print from my computer to printer it doesn't not jam. However, when I make double sided copies from printer it tends to jam the fuser. Any solutions?
View Articlesmtp
Has anyone had any success with the Workcentre 6655I scanning documents to email.. I have tried with DNS configuration as well as setting SMTP manually neither works. when I use DNS, and do a test...
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