I am trying to change the printing and copying defaults to mono for our company. I have logged in as admin. Under services tab I can change printing defaults but the 'copy' tab isnt there like it is on newer copiers. Any ideas how to change copy defaults? It needs to be for everyone using machine not just one PC. Please help.
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xerox 7556 mono defaults
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Scan to folder, destination folder not on C:\
I have a problem where I'm trying to set the scan to to be a separate drive than the c:\ drive, and a different location than \. It needs to go to something like D:\Shared\Scanned Docs. I can get it to work on a test folder using C:\Test, but cannot get it go to the D drive destiantion. Any tips on how I can accomplish that/if it's even possible? Thanks!
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XEROX C70 Faxing print and email issue
Hi,
We have two fax lines going into our C70
On fax line 1, i setup it to send as email for a particular mailbox.- it works.
On fax line 2, i did the samesetup to go to a different mailbox. But nothing happens. The fax line is definitely working. Fax line doesnt print or email .
I get this weird message when i try to setup the folders to fax. I have to skip line 1 because i get the error below . Take a look below.
Has anyone experienced this issue?
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Intermittent failure to scan to PC
Hi folks,
I'm in a bit of a pickle here. In the company i work for, we have a few FujiXerox MFP of different versions in each department. One particular issue that kept creeping up is scanning to PC failure.
The error code: 027-516: Server Connection error in SMB
Action taken:
1. I've created a folder called "scan" on the root of the drive ( C:\scan)
2. I created an account called "xerox" with full access rights to that PC
3. I force SMB using powershell.
(Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB1 -Type DWORD -Value 1 –Force)
Behavior post action taken:
1. The users were able to scan to PC throughout the first week after the steps taken above. Then the week after that it doesn't work again. The worse part, is that it hasn't come back since.
A little backstory, the particular floor with that issue is congested and due to HW limitation (switches) , there are times where we had to reboot the switch to get some of the traffic moving.
I'm have an inkling feeling that the root of the issue could be network congestion. I'm not sure. my network skill level is novice i would say.
Therefore, i acquire your help to assist me in finding a solution. The users are complaining and my boss made me make this my first priority.
Cheers
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Workcentre 7225 - Color-scanned image has a blue layer over it
Hello, can anyone help me with this issue? The scanned images always have a blue layer if scanned in color and sometimes a greyish one if in black & white (or in gray scale). I tried everything in vein, from changing contract/brightness to cleaning the glass etc. The attached is a scanned white paper and as you see, it's all in blue... When the original doc has some text, you see it under the blue layer... As the workcentre 7225 doesn't allow white-balance tuning/calibration by users, I don't know what else to do...
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Does the 3325 support SMBv2?
Currently using firmware V51.007.00.000, but the machines are not able to connect to the server. I suspect the machine is trying to authenticate with SMBv1. Is there a spar available to rectify this?
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Company moved to new building now email function wont work.
Greetings,
The company i work for recently relocated. Before we moved we took our domain controlers, file and printer servers and moved them offsite and set them up. They are VPN'd into the system so it was as if the servers never where removed.
Then when we moved we removed all of our switches and took them with us. At the new location we reconnected our switches to the already wired patch panels. Pointed the servers to the new ISP's equipment and brought our servers back online with our network with no other changes.
When we connected the first Xerox 7225. Within a few moments the file and printer server sees the printer then the printer on the laptops that were installed VIA group policy showed up. Everyone can print to the printer just fine. This means that the file and printer server is working fine and the printer is on our network.
However, if you try to use the e-mail function you get an error that if cannot because the host name is not valid.
I browsed to the SMTP settings and the host name is here and there are no errors.
I researched a bit and found something about the ip settings so I checked and in the DNS section the requested host name is filled out and so is the requested domain name. They have not changed. But under the varified host name and verified domain name they both show they could not be verified.
I removed them and retyped them and saved the settings but it still not working. Any help or advise would be appreciated.
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WorkCenter 7855 colour accuracy issues when printing
I have printed a Word text document that I have revised and the blue colour titles are not the same colour than the first printing I had made of the document some time ago.
I wonder if there is a real problem or if the machine just needs a good clean up. Thanks.
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Altalink C8055 delete contact from device address book
Is it possible to delete a contact from the device address book using the device's touchscreen? If the only method is from the web interface, does the user have to be logged in as the admin user or can an account be setup to just be able to edit/manage the device address book?
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WC6515 - how to disable incoming faxes?
Hi,
I'm trying to disable the incoming faxes on my WC6515DN: I see "Line Settings" in the web interface (currently set to "Incoming & Outgoing faxes") but I can't change it: it remains greyed out, even as admin, see image. The User Guide says I should be able to do it from the Embedded Web Server (p169) as well as from the Control Panel (p170).
software Current Version: 65.10.41
Any idea?
Pierre
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Workcentre 5335 Auto-Redial Fax?
Hi All,
Super quick question. We've got a Workcentre 5335 in the office, and the spec sheet for it says it supports auto-redial. However, when we send faxes and the other end is busy, we just get the error report and it never reattempts the send; we just have to resend it manually later. And when we go into the Fax Settings on the machine as administrator, there doesn't seem to be any options for setting auto-redial attempts or redial intervals or anything of the like.
I've been through both the user guide and the system administrator guide for the 5335 and neither of them touch on redialling. A Google search turned up nothing either.
It seems like such a simple thing for the fax to have. Did the spec sheet mislead us? Does the 5335 not support auto-redial of faxes? Or are we just missing something?
Thanks in advance for any help!
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XC 1020 Stops the coping process after a few seconds and the letter "P" is lite. I put more paper i
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AltaLink C8045 Scan with separator page
Hello. I am looking to see if my AltaLink C8045 scanner can do batch scanning. I want to scan a batch of papers with separator sheets so that the scanner can detect the separator page and break the scans into multiple files.
Can the AltaLink C8045 do this?
Thank you.
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Workcentre 5335 Scan to Email with Office 365
We had Scan to Email working through a GoDaddy account, but we recently switched to Office 365 email and I cannot get it set up properly. I've tried every setup configuration I could find online. POP before SMTP gives me "POP server comm timeout" and SMTP AUTH gives me "DSN server un-sets up in SMTP" or "Server un-supports SMTP-AUTH". I made sure the system clock was accurate and I just updated the firmware. These are the most recent settings I tried and seem closest to the Office 365 instructions and what all the forum posts recommend. Is there something wrong here?
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scanner 7740
I bought a decommissioned scanner 7740
but the application FreeFlow requires activation
and the scanner is not able to scan without software
Help me get the activation data for it
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Work Centre 6515 DNI Scanning returns askewed results
I just bought a Work Centre 6515 which is really great. The only thing disturbing is that scans are askew. They are tilted a few degrees to the right. (Maybe 3 - 5 degrees). While this is not really a killer, it is not nice and doesn't look professional.
Haven't found anything regarding the hardware:
1. If I scan without the ADF and put a sheet directly on the glass, everything's perfect.
2.. Sometimes it takes documents from the ADF and scans them really nice.
3. Very often it returns askewed results (3 -5 degrees to the right).
4. The ADF works really well, so even if scanning papers that have been folded before.
What can I do?
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Show dialed fax number on Fax Confirmation
We just recieved a new Xerox, and we lost our fax numbers on the confirmation, and they are only showing the CSID.
We had a nice rep figure it out with our old 5755 by supplying us with a feature code that replaced the CSID on the remote station and actually showed the numbers. The person I talked to last week said there was nothing we could do but ask the people we are faxing to change their CSID, which isn't practical.
Anyone know how to get a hold of a rep who knows what feature codes are available? We have a B8055.
Thanks.
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PRINT TO FAX
I used to be able to Print to Fax. Simply by selecting Print in my document then using the Fax version of the Xerox 6505DN Driver. Upon pressing print a window opened where I could enter the name and number of the recipient.
Its still working on some software but no longer works on Apples PAGES which of course is where I need it most.
Anyone can help me fix this???
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Errors scanning with a Xerox Phaser 6180MFP-d
We have multiple Xerox Phaser 6180MFP-D printers in our business, and recently we've started to have issues when trying to scan.
The printers are connected to our corporate network, and the printing functions seem to be working just fine. However, we've replaced several older, Windows 7 based, computers with newer Windows 10 based models. Ever since, those newer Windows 10 computers have been unable to use the scanning functions of the 6180MFP-D. It should be noted that the printing functions still work just fine.
We scan using the "Network" option, with the scanned document/image showing up in a pre-designated folder on the user's computer. The "address" for these computers is set up correctly in the Printer's Address Book under the "Server Address Book, Individual Directory".
And the Login Name and Password, as well as the Share Name are correct. The indicated folder is shared with Read/Write access for "Everyne" on the computer, and shows up under the Computer manager as a shared folder, and is accessible when using Windows Explorer from another computer.
However, when going to scan to these computers, we receive the following messeage:
Login Error
Error 016-782
Press Ok
I've tried modifying the address book record, deleting the address book record and re-creating it, re-sharing the folder, deleting the folder and re-sharing and changing the IP address of the indicated computer, but nothing seems to make any difference.
Any help?
Thanks,
Tony Holt
Genesis Industries
TonyH@GenInd.com
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C8045 AltaLink Fax Activity Report
Good morning all, I have a customer who prints out their fax activity report on the C8045 AltaLink. What is the maximum amount of jobs the fax activity report will print out, and how far back in the date will it go?
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