hello forum,
I am using WorkCentre3025 on local PC (Windows 10). I used to be able to scan multiple pages. Each time I scanned a document I was being asked whether I had additional pages.
Probably since my transition to Windows 10, even when I choose multiple PDF option from the device display I cannot scan multiple pages. I do not get a promt to do multiple pages.
Can anyone suggest a solution to this problem?
thanks
Hi,
a short question: is WorkCentre 7328 compatible with Gmail accounts for e-mail scan?
I've tried to set it with no success so I'm guessing if its system supports it...
Thank you
Karina
Hi Forum!
This is going to sound a bit odd, but is there a way to configure Scan to Email (Email app) to always choose from the selections (device address book, manual, favorites..)? For instance, when a user scans to email, they select their email address from the selections presented and adjust the settings and scan. When another user decides to use the app they're already on that screen with the settings in which they have to adjust everything.
I know they can select Reset and it will refresh it, but if there's a setting somewhere I can change that will not remember the last user's setting and have them choose their email address from the selection all the time, that'll be awesome.
Printer: Altalink c8055 and 7855.
Hello
I have problem with workflow scaning on Xerox C8055 - it allways get error about credentials.
We have Xerox 7535, 7835 and 6515 - all devices working with same swetting and scanning working but on new device not working with same setting. We working in domain and use for scanning domain user. Server working on Windows Server 2008 R2. Port 445
Xerox C8055 working on lastest firmware 100.002.057.09609
Just had some C8035/55s installed. When copying and selecting paper supply, is there a way to sort the listing of the paper trays? They are not sorted by tray numbers or amount of paper in trays. The list seems random.
Thanks.
As in the title, our workcentre is producing black lines when we scan documents. However, this only happens when we're using the document feeder to do two-sided scans, and it only appears on the back-side scans. The front of each sheet is always great. I suspect that something needs to be cleaned, but I'm not sure what. Any suggestions?
My WC 3220 is showing "scanner locked" on the display. This appeared after I removed the ADF to replace a hinge. Removing the ADF required that I disconnect it from the base. I've confirmed that upon replacement of the hinge, the connection is secure.
The maintenace manual simply says to unlock the scanner. The problem is that I don't believe this unit has a switch to unlock the scanner.
Any suggestions?
Hello,
Im facing a problem with Xerox workcenter 7220, whenever I scan, print, copy anything I get a blue background instead of white.
this also happens with email scanning, Any ideas ??
Thank you.
New 8035 installed at our district office. Incoming faxes are received and printed. However, when sending a fax, the display show processing, then dialing. Shortly after, the job is then paused. I'm trying to send to another 8035 at a school connected to a standard POTS line. The district office copier is connected to an ATA.
If I try to send a fax to my cell phone, I get to fax tones. I've logged into the device as admin to try to adjust the dialing volume as per Joe053204-xrx:
* First test for faxes is to listen to them, so go to the device, log in as admin and go to:
Device > Tools > App Settings > Fax App > Fax Volume
* Turn up the volume for outgoing and send the fax, come back with the results of what you hear on a one page fax verses the 32 pager.
However, the Fax App is not listed under App Settings. Where can I enabled this feature?
Also, are there any settings for the fax confirmation page - enable/disable, etc.? I only see send/receive, forwarding, address book in the web interface.
Thanks in advance.
Dear forum members,
I would like to ask you for a help! Could you please tell me what is the best way to configure Scan to Email option on a Xerox printer model 7845 I want to perform this function on my Windows Server 2012 R2 (where all my domain users are). Please if its possible to provide me the steps with pictures included. Thanks in advance!
Regards,
I called Xerox yesterday with problem of not being able to scan to email. After they tried some troubleshooting they figured out our systam was out of date (hadn't been updated since 2013) I have since updated the software to 073.010.008.05210
But I still cannot scan to email. When we email It acts like it will work then eventually the whole process will time out and it will print and SMTP Transfer repot that says "One or more message were not sent. Devoce could not transfer messages to the sending mail server (SMTP). See your System administator."
We are trying to use the gmail account we've used before they changed the SMTP port yesterday to 587. I have updated the password several times and nothing will work.
I have been on hold for a Xerox Representative for 2 hours now.......
I have a school that purchased the versalink c405, they do not wish to put the printer on the network just connect directly to one pc with usb cable.
Printing works fine the problem is the teacher would like to use the scanner as well. I have installed drivers etc... but the xeroc software will not see the scanner. Any help would be appreciated.
has been a disaster from launch.
If you scan a document to PDF to a USB drive with the option to recognize text (OCR) using the ADF in portrait, and then try to print it from USB, it will preview in portrait and then will print 90 degrees rotated - in Landscape. Still true on March 25, 2018.
TRY IT.
I received a file from a company. Placed it on my USB drive. Previewed it. It preview in portrait. Printed it. You guess it. It printed in Landscape.
I can't make them print properly, The documents print fine behind the counter and at home.
I contacted Staples corporate and was contacted by Staples store manager. I then stopped and I worked with another manager and verified the problem exists. I followed up and he says, all I con do is report it. I asked how long before it; fixed - The reply was months.
I did email a random person at Xerox - no reply.
Is stuff that works going the way of the dinasour?
You should not get awards for stuff that doesn't work.
I'll make a few more noteworthy comments:
* During the product launch, the non-working options should have been greyed when they are out of service e.g. the FAX box etc.
* It was fun watching people try to hit the cube (fax, email,scan) etc. like playing a video game. It's better now.
* The HMI still needs some help.
It's nearly impossibe to get someone behind the counter at Staples to scan somthing to PDF so that the text is searchable.
I'm glad I'm no longer in a position of selecting copying products for a University.
On March 21st, our clinic SBS 2011 server died. Parts for a rebuild are on the way but it won't be online until next week. It was our one and only server, and handled all networking functionality (DNS, Security, File Hosting, Printer/Device Hosting, Internet Access, Active Directory, etc) and hosted our Xerox machine. As a temporary workaround we connected the Xerox via USB cable to the nearest desktop PC. We were able to successfully get network printing service up and running again with this fix, but scanning is another story. Without a local DNS server on the network, the scanning output system no longer seems able to find the computers on our network, repeatedly spitting out error 016-782. We've tried various permutations of using the network computer name or the IP address. But nothing seems to work. Is scanning functionality simply unavailable on a local network lacking a server to run the DNS service? The Xerox cannot seem to push a file out to the network, but could a workstation possibly pull a scan from the machine?
Hello
Could someone suggest, how to solve this issue?
WorkCentre 3025 is refusing to set up network scan ("Scan to PC" option). Scanning _from_ a computer works fine. Selecting 'Scan to' menu on the printer results in 'Not available' message. Printer web interface doesn't show anything related to its Scan or Fax options. Xerox Easy Printer Manager (native Mac app) does show something for Scan and Fax, but fails to change anything ('Communication error' message), after which it freezes, so it has to be killed (Mac menu => Force quit).
To make matters even more interesting, Xerox support website does not recognise the printer serial number, so I cannot email support. This is pretty much my last option to write to someone :)
Printer model: Xerox WorkCentre 3025
Trying to set it up from: Mac 10.13.3
We have a 7845 with Scan to email configured and working using pre-loaded addresses (in address book and set as Favorites).
The problem is the default subject is alway the same, and pretty non-sensical. Our process requires we scan copies of documents to standard email boxes, but the people getting them want the subject to reflect what it is - like Travel-form, or Purchase Card receipt.
Nothing very custom or specific - just 2 general subjects.
You can use the panel to change the subject when you press the 'email' button - but frankly the touch screen keyboard is yucky and we want something consistent. People will not make it the same, it will vary.
What I'd like is to use some type of default - Workflow scanning might work but workflow scanning does not scan to email (SMTP) that I can find.
If we could put the subject in the email address in the address book - that would work.
Right now, it is manual, tediuos and error prone to type in the "subject" on the screen.
Any help?
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Hi,
I Have setup the printing driver for Imac, but I facing 2 issues.
1. I not able to change the paper setup orientation of my printing to the printer, which in printer setup as horizotal.
(no problem for Portrait)
2. Scan to smb folder encounter error.
The Xerox TWAIN/WIA driver of the WorkCentre 6515 does support black and white scans with “Text/Photo” mode only. The scans use dithering, which is ok for photos, but is *not* ok for text documents. Dithering scans of Text documents produce text with interspersed white speckles in text letters. Text in general appears rather grayish/white instead of black and white.
The local user interface (LUI) does support scans in plain vanilla “Text mode” and will provide improved quality when scanning text documents compared to using "text/photo" setting.
Currently, the "Text mode" option is *not* available with the TWAIN/WIA driver.
The Adobe Acrobat Support pages -> (https://helpx.adobe.com/in/acrobat/using/scan-documents-pdf.html) emphasize:
Whereas the WorkCentre 6515 does support plain vanilla black and white scanning via LUI setting "Text mode", the current WorkCentre TWAIN/WIA driver supports black and white scanning with dithering only, i.e. corresponding to a LUI "Text/Photo" setting.
Thus, the current design of the WorkCentre 6515 TWAIN/WIA driver does not conform to the Adobe recommendations, making it difficult to have the Xerox WorkCentre 6515 work properly together with an industry standard legacy product, viz. Adobe Acrobat or other OCR applications.
The Xerox WorkCentre 6515 may safely be characterized as currently actively hampering professional office applications.
I’d appreciate a comment with respect to plans to amend the 6515 TWAIN/WIA driver, such that it supports a black and white “Text mode” as well.
Thanks
I scanned two pages of 8.5"x11" in 72 dpi grayscale, yielding a 450KB PDF file.
I then scanned a 11"x17" page in 600 dpi colour, yielding a 528KB PDF file.
The total area of these two scans are the same, so I was expecting orders of magnitude different in file size due to the pixel density difference and the use of grayscale versus colour. Why is the KB savings so meager?
I am using a Xerox WorkCenter 7855.